1- Is it possible to heat the bag in the microwave?

We advise you not to do this. The plastic weakens and the liquid tends to leak. The heat from the microwave can damage the heating bag.

2- How long does the heating bag retain its heat?

Heat retention depends on two factors:

1. The size of the heating bag (the more liquid the bag contains, the longer the heat lasts)

2. Room temperature.

3- What happens when the heating bag leaks?

The liquid inside the bag is not toxic. If the heating bag loses its liquid, it is no longer reusable. If the contents reach your eyes, it is important to rinse them well with water and consult a doctor immediately.

4- When can the heating bag be stored?

You can store the heat pack in its liquid form or when it is hard. However, if you intend to store it for a long period of time, it is better if the contents of the bag are liquid.

5- Are the contents of the heating bag dangerous?

The contents of the heat bag are non-toxic.

6- What is the composition of the liquid?

A mixture of water and sodium acetate.

7- How many times can the metal pellet be bent?

At least 300 times! If you take good care of it, it will last you for years.

8- Can we use it to keep cold?

Yes, you can put it in the refrigerator without any problem. The liquid will retain its freshness as well as its liquid form. However, we do not recommend putting it in the freezer.

9- After boiling the heating bag, it still becomes hard again. How do I reuse it?

It is important to boil the bag until the crystals are completely dissolved. The contents of the bag should be completely translucent before removing it from the pot.

10- Can I put the heating bag under hot tap water to melt the crystals?

No. It is absolutely necessary to boil it in a cauldron, taking care to place it on a daisy or a cloth.

For any other questions, you can contact us by phone or email. Just go to the "Contacts" section to get the necessary information.